SHIPPING INFORMATION
J&T EXPRESS
- The tracking number/receipt will be sent to you once the courier has picked up your parcel.
- Delivery usually takes 2-7 days, depending on your location.
- Please be advised that logistics are beyond our control. Kittypons is not liable for any delays, loss or damage caused by the courier.
- Once received, please take a video while opening your parcel to check for missing or incorrect items so we can quickly resolve any issues.
- In case of loss or damage, and if you opted for J&T Insured, please contact us right away so we can coordinate with J&T Express for your reimbursement.
GRAB EXPRESS
- Faster delivery and insured.
- Once the admins have booked your delivery, please track your order and keep your lines open.
LALAMOVE
- Cheaper, but does not offer insurance in case of loss or damage.
- Once the admins have booked your delivery, please track your order and keep your lines open.
